![]() ![]() It’s been over a month now and I have yet to see either bad review post. After trying twice to review their mattress on their website, the review never appeared. However, what did surprise us was how ridiculously hard it is to review Saatva mattresses negatively. ![]() ![]() We asked for some kind of refund and were refused, this did not surprise us. My wife and I decided that it was a bad idea to keep replacing our mattress because the mattresses were clearly not built to last. We contacted Saatva to ask them what they could do and they again offered to replace it for 99$. However, 6 months after delivery of our new mattress, we are again seeing major slumping on both sides, and my back has again started hurting. They replaced the mattress for 99$, which we thought was generous. Saatva was very courteous and said this was irregular to have the mattress deteriorate so quickly. We decided to try to replace the mattress. My wife was also complaining about her back and having trouble sleeping. I realized after waking up every morning with severe back pain (I’m 30 and in decent shape) that the mattress was causing my back issues. We regularly rotated the bed every couple months and bought their box spring mattress as well. After three years of regular use, we could not ignore that the bed was completely slumped on both sides of the bed. My wife and I purchased a Saatva mattress about 3.5 years ago after reading shining reviews on their website about the quality and innovation of their mattresses. I felt it was my duty to share how messed up their mattresses and business is so other consumers don’t get duped. This is one of the only outlets I could find to review Saatva mattresses. ![]()
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